The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, The Better Wellbeing System and The Better Wellbeing System owners. Furthermore the way The Better Wellbeing System processes, stores and protects user data and information will also be detailed within this policy.
The Better Wellbeing System
WHAT WE DO WITH YOUR INFORMATION?
The Better Wellbeing System and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. The Better Wellbeing System complies to all UK national laws and requirements for user privacy.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. The Better Wellbeing System requires this information to help us process and manage your request.
The Better Wellbeing System will only use Personal Information about you primarily to supply you with the products and services you order from it. The Better Wellbeing System also collects and uses Personal Information for related (or secondary) purposes outlined below:
- billing and account management;
- business planning and product development; and
- to provide you with information about promotions, as well as the products and services of The Better Wellbeing System.
Email marketing: With your permission, we may send you emails about our promotions, new products and other updates.
You can use the online forms for a number of purposes such as to request further information about other The Better Wellbeing System products and services. In order to process your request, we will require you to provide us with certain personal information. This includes such details as your name and contact.
The Better Wellbeing System will not use sensitive information for Direct Marketing.
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the Better Wellbeing System. This allows the Better Wellbeing System, through its server to provide the users with a tailored experience within The Better Wellbeing System.
Users are advised that if they wish to deny the use and saving of cookies from The Better Wellbeing System on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from The Better Wellbeing System and its external serving vendors.
Other cookies may be stored to your computer hard drive by external vendors when The Better Wellbeing System uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting The Better Wellbeing System and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
The Better Wellbeing System and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program The Better Wellbeing System operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material.
Your details are not passed on to any third parties.
The Better Wellbeing System operates an email newsletter program, used to inform subscribers about products and services supplied by The Better Wellbeing System. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates The Better Wellbeing System. Under the Data Protection Act 1998 you may request a copy of personal information held about you by The Better Wellbeing System’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please contact us.
Email marketing campaigns published by The Better Wellbeing System or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
The Better Wellbeing System may also conduct voluntary surveys or request other voluntary information from time to time. These surveys provide The Better Wellbeing System with important information that enables improvement in the types and quality of services offered and the manner in which those services are offered.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Although The Better Wellbeing System only looks to include quality, safe and relevant external links, but users do so at their own discretion (External links are clickable text / banner / image links to other The Better Wellbeing Systems)
The owners of The Better Wellbeing System cannot guarantee or verify the contents of any external links despite their best efforts. Users should therefore note they click on external links at their own risk and The Better Wellbeing System and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
The Better Wellbeing System may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that The Better Wellbeing System and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. The Better Wellbeing System nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
The Better Wellbeing System may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
The Better Wellbeing System and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls for example [http://bewellsys.co.uk/aromatherapy/]: http://bit.ly/2fOtiAv).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by The Better Wellbeing System and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore The Better Wellbeing System and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
v.2.0 April 2013 Edited & customised by: The Better Wellbeing System